Careers

• Generate leads and close sales over the phone.
• Calling existing and potential customers to persuade them to purchase Real Estate projects.
• Accurately recording details of customers’ feedback.
• Generating promising leads for the outside sales team to pursue.
• Managing customer by ensuring that existing customers remain satisfied with company services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

Requirements:

• Proven telesales or similar experience.
• Excellent communication and sales skills.
• Computer proficiency and target-driven mindset.

• Develop Training Programs:Design and create engaging and effective training programs tailored to various roles within the company, including sales and property management.
• Training Delivery: Conduct training sessions and workshops to deliver content effectively, ensuring participants gain practical knowledge and skills.
• Evaluate Training Needs: Assess and identify training needs through performance evaluations, feedback, and industry trends to keep programs relevant and impactful.
• Leadership & Coaching: Provide leadership and coaching to team members, fostering a culture of continuous learning and development.
• Stay Updated: Keep abreast of industry developments, emerging trends, and best practices to ensure training programs remain current and effective.
• Monitor & Report: Track and evaluate the effectiveness of training programs, providing reports and recommendations for improvements as needed.
• Collaboration: Work closely with other departments and stakeholders to align training initiatives with organizational goals and objectives.

Operational Management: Oversee the daily operations of the holiday homes portfolio, including guest check-ins/outs, property maintenance, and housekeeping coordination.

Guest Experience: Deliver exceptional guest service by ensuring timely communication, resolving issues, and maintaining high customer satisfaction.

Property Maintenance: Work with maintenance and cleaning teams to ensure all properties meet quality, safety, and cleanliness standards.

Revenue & Occupancy Management: Optimize pricing and occupancy rates through strategic revenue management and performance analysis.

Business Development: Proactively seek out and secure new business opportunities by identifying and acquiring new holiday homes to grow the portfolio. Build and maintain strong relationships with property owners and investors.

Marketing & Sales: Collaborate with the marketing team to promote properties, manage online listings, and enhance visibility across platforms like Airbnb, Booking.com, etc.

Financial Oversight: Prepare and manage budgets, monitor expenses, and ensure profitability for the holiday homes division.

Compliance: Ensure all properties comply with Dubai Tourism regulations and other relevant standards.

Team Leadership: Lead, mentor, and motivate a team of guest service agents, cleaners, and maintenance staff to ensure seamless operations and exceptional service.

As a property consultant, you will be responsible for providing professional guidance and expertise to clients seeking assistance with their real estate needs. You will be a trusted advisor, helping clients make informed decisions regarding property investments, sales, leasing, and property management. Your primary focus will be to offer exceptional customer service, ensure client satisfaction, and contribute to the overall success of the organization.

Role Type: Full-time, Commission Only

Job Description 

Client Relationship Management:

• Build and maintain strong relationships with clients, understanding their individual needs and goals.
• Act as a point of contact and trusted advisor for clients throughout their real estate journey.
• Conduct thorough consultations to identify and understand clients’ requirements and preferences.
• Provide personalized recommendations based on market trends, property analysis, and client objectives.

Property Sales and Leasing:

• Assist clients in buying, selling, and leasing residential or commercial properties.
• Conduct property viewings, showcasing the unique features and benefits to prospective buyers or tenants.
• Evaluate property market value, conduct comparative market analysis, and negotiate prices on behalf of clients.
• Prepare and review legal documents, contracts, and agreements related to property transactions.

Investment Analysis and Consulting:

• Conduct comprehensive research and analysis of real estate market trends, property values, and investment opportunities.
• Provide expert advice on property investment strategies, risk assessment, and potential returns.
• Develop tailored investment plans aligned with clients’ financial goals and risk appetite.
• Assist clients in evaluating investment properties, conducting due diligence, and assessing potential risks.